Legal Notice

Effective Date: 2026-04-16

1. Site Ownership

This website, frostfirewellness.com, is owned and operated by FrostFire Wellness, a brand of Sovereign Living Corporation, a business registered in the United States.

  • Business Name: FrostFire Wellness (operated by Sovereign Living Corporation)
  • Legal Entity: Sovereign Living Corporation
  • Address: 2081 Harrodsburg Rd, Suite #1197, Lexington, Kentucky, 40504, United States
  • Email: support@frostfirewellness.com
  • Phone: 1-859-755-4070
  • Business Hours: Monday – Friday, 9 AM to 5 PM EST

2. Acceptance of Terms

By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by this Legal Notice and all applicable policies, including our Terms of Service, Privacy Policy, Shipping Policy, and Return and Refund Policy. If you do not agree, please discontinue use of this website immediately.

3. Fulfillment Disclosure

FrostFire Wellness is an independent online retailer operated by Sovereign Living Corporation. Products sold on this site are sourced from and fulfilled directly by third-party manufacturers and suppliers as part of our Direct from Supplier to Consumer fulfillment model. Orders are shipped directly from the supplier or manufacturer to you. By placing an order, you acknowledge that:

  • Your order may be shipped directly from a third-party fulfillment partner or manufacturer.
  • Product descriptions, specifications, and imagery are supplied by the manufacturer. While we make every effort to ensure accuracy, minor variations may occur.
  • Delivery timelines are subject to supplier processing times and carrier schedules.
  • Your name, shipping address, and order details will be shared with our fulfillment partners solely for the purpose of processing and delivering your order. These partners are required to handle your data securely and use it only for fulfillment purposes.

4. Health & Wellness Disclaimer

Products sold on FrostFire Wellness — including cold plunges, hot tubs, infrared saunas, and related wellness equipment — are intended for general wellness and comfort purposes only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Individual results may vary. The use of cold therapy, heat therapy, infrared technology, or any other wellness modality carries inherent risks. Before using any product purchased from FrostFire Wellness, you should:

  • Consult a qualified healthcare professional, especially if you have any pre-existing medical conditions, are pregnant, or are taking medications.
  • Read and follow all manufacturer instructions, safety guidelines, and warnings included with your product.
  • Ensure proper installation by a licensed professional where required.

FrostFire Wellness and Sovereign Living Corporation assume no liability for any injury, illness, or adverse health outcome resulting from the use or misuse of any product sold on this site.

5. Intellectual Property

All content on this website — including but not limited to text, images, graphics, logos, product descriptions, and page layouts — is the property of FrostFire Wellness (Sovereign Living Corporation) or its licensed content suppliers and is protected under applicable United States intellectual property laws. You may not reproduce, distribute, modify, display, or use any content from this website for commercial purposes without prior written consent from Sovereign Living Corporation.

6. Pricing and Product Information

We make every effort to ensure that product descriptions, pricing, and availability information on this website are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. We also reserve the right to refuse or cancel any order placed based on incorrect pricing or product information.

7. Shipping and Delivery

We ship within the continental United States only. We do not ship to Alaska, Hawaii, U.S. territories, or international addresses. Orders placed before 2:00 PM EST on business days are processed the same day. Orders placed after 2:00 PM EST or on weekends and holidays are processed the next business day. Shipping costs are as follows:

  • Orders $100.00 and above: Free standard shipping
  • Orders below $100.00: Flat rate of $60.00

For full details, please refer to our Shipping Policy.

8. Returns and Refunds

We accept returns within 30 days of delivery, subject to the conditions outlined in our Return and Refund Policy. Key terms include:

  • Damage reporting: Damage must be reported within 48 hours of delivery with photos and order number.
  • Return shipping: Customer is responsible for return shipping costs unless the item arrived defective, damaged, or incorrect.
  • Restocking fee: A 25% restocking fee applies to all approved non-defective returns.
  • Outbound shipping: Original outbound shipping charges are non-refundable.
  • Refund timing: Refunds are processed within 7 business days after receipt and inspection of the returned item.

9. Disclaimer of Warranties

This website and its contents are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied. FrostFire Wellness (Sovereign Living Corporation) does not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. Your use of this website is at your sole risk.

10. Limitation of Liability

To the fullest extent permitted by applicable law, FrostFire Wellness (Sovereign Living Corporation), its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use this website, its products, or services — including any health-related outcomes from product use.

11. Third-Party Links

This website may contain links to third-party websites. These links are provided for your convenience only. FrostFire Wellness has no control over the content of those sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which is incorporated into this Legal Notice by reference. We do not sell your personal information to third parties.

13. Governing Law

This Legal Notice and any disputes arising from your use of this website shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, United States, without regard to its conflict of law provisions.

14. Dispute Resolution

Any dispute arising from your use of this website or your purchases shall first be attempted to be resolved informally by contacting us at support@frostfirewellness.com. If unresolved, disputes shall be settled through binding arbitration in accordance with the rules of the American Arbitration Association. You agree to resolve disputes individually and waive any right to participate in class action proceedings.

15. Changes to This Legal Notice

We reserve the right to update or modify this Legal Notice at any time. Changes take effect immediately upon posting to this page. We encourage you to review this page periodically.

16. Contact Us

If you have any questions regarding this Legal Notice, please contact us:

You may also review our other policies here: